A. You need to find out what the abrasion or double rub count is. We do not recommend any upholstery fabric for furniture under a 10,000 count. Ask our team, we can help.
A. It depends on the cleaning code for that particular fabric, a sales rep can help with this information as well.
A. We always suggest dry cleaning, but there are fabrics that can be washed, and our sales team can help you identify that specific fabric.
A. If there is a valid claim we always do our very best to satisfy our customers, but we are a 2nd, sometimes 3rd party vendor and all claims have to go through a claim process, the results are 100% out of our control.
A. Most likely at some point your fabric will pill, this is NOT a defect in the fabric but a natural reaction to fibers stretching.
A. Most hands will react in different ways, you should always flip and rotate your cushions to try and keep the ware as even as possible.
A. Once you order your fabric you have 24 hours to ask for a 100% refund, after that you will concur a 35% restocking fee, plus a 2 way shipping and handling fee, if we have cut into your fabric, or already made your upholstery and or slipcover than there is no returning the goods.
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